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Privacy Policy

APPLICABILITY

This Privacy & Security Policy ("Privacy Policy") applies to information collected by skinluv.in. Skinluv.in is committed to protecting the privacy of its customers ("Customers," or "you"). We have created the following Privacy Policy to give you an overview of the type of information we collect, how the information is used & how the information is safeguarded.

Information is collected from Customers by skinluv.in through the use of the Skinluv.in web site. This Privacy Policy applies only to information collected by skinluv.in. By visiting skinluv.in web site, you consent to the practices described in this Privacy Policy.

This Privacy Policy does not apply to our business partners, affiliates or other third parties. Please review the privacy policy’s of the other parties with whom you may interact.

USER OR CUSTOMER INFORMATION COLLECTED

Active Collection

Skinluv.in collects certain information either voluntarily or as required in order to allow Users or Customers to register with skinluv.in or use certain services or features. Users or Customers explicitly provide this information voluntarily, & some or all of this information may be personally identifiable. This type of information includes:

1. Login & Order information
  • Your contact details such as customer name, email address, skinluv.in account password, phone number & shipping address
  • Your order & transaction information including product & pricing details, the date of purchase, transaction information, payment history, etc.
  • Your banking details such as credit card number, cardholder name, expiration date & CVV or other information as required for internet banking or other payment instruments is not held by skinluv.in but is held by our Payment Gateway partner. Our payment gateway partner is "VeriSign Secured" & "PCI-Compliant" who ensure the highest standards of safety & security for your information
2. Survey data

Information from optional online surveys on our or third party sites (posted by skinluv.in) which may include demographic information (like gender, age, income) as well as product & service preferences of Users.

3. Email / Phone interactions

Email or phone communication by any User or Customer directly with skinluv.in, such as product enquiry, order & transaction related information, disputes or complaints, etc.

Passive Collection

Some information is collected automatically while you are using the skinluv.in web site. This type of data is not personally identifiable information. It is important to note that skinluv.in stores this information in order to ensure its Customers receive optimal service while using skinluv.in services. This type of information includes:

1. Log Files

Your session log information on our site which includes your navigation within the site, source of traffic, IP address (from which we can approximately determine user location), browser type, browser language, operating system, date & time of request, etc. Log files are used to track site usage & engagement & to gauge the effectiveness of our different services. We use your IP address to help diagnose problems with our server & to administer the skinluv.in web site

2. Cookies

Cookies is a piece of data stored by a website within the user’s browser which enables the browser to remember information & preferences for the user, such as clicking particular buttons, logging in, or having read certain pages on our site. All leading Internet companies such as Amazon, Yahoo, Google & Facebook use cookies. You can set your browser to notify you when you are sent a cookie, & you can decide whether or not to accept it.

3. Social Media Information

This refers to third party sign in information shared on our website such as Facebook, Twitter, Pinterest sign in information. Refer to your social networking sites to know more about how you can manage / control how this information is shared with other sites. Please note that user generated content on the site shared by users via reviews, blogs, online chat or instant messages, discussion boards, forums, user testimonials etc. are not considered as personal information & is not subject to the terms of this privacy policy.

4. Google information

We use Google AdWords Remarketing to advertise trigger across the Internet. AdWords remarketing will display relevant ads tailored to you based on what parts of the TriggerApp website you have viewed by placing a cookie on your machine. THIS COOKIE DOES NOT IN ANYWAY IDENTIFY YOU OR GIVE ACCESS TO YOUR COMPUTER The cookie is used to say “This person visited this page, so show them ads relating to that page.” Google AdWords Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you.”

USER OR CUSTOMER INFORMATION COLLECTED

We only collect User or Customer information as required to conduct our business & to enable us to provide the best services to you. We do not sell or rent this information to third parties.

User or customer information (as defined above) will be used as described below:

  • User & Customer information will be sharable with only with those subsidiaries, affiliates & partners who are also involved in delivering the service & exclusively to enable them to deliver the services or fulfil the order or requirement from you. Those entities & affiliates may not market to you as a result of such sharing unless you explicitly opt-in.
  • We will also need to share some or all of your information as governed in the case of acquisitions by or mergers with other business entities.
  • We use some of the User & Customer information defined above to understand customer behaviour & thus offer better & more relevant experiences to you. We use certain information in an aggregated form across users to compile statistical & demographical profiles for our business & marketing activities.
  • We use this information to inform you about offers & deals, new launches, information about products you have purchased, order & shipping status, as well as other promotional & informational content. We will always provide you the option to opt-out of such services.
  • Cookies would be used to provide a customized experience to our Users such as identifying recently viewed items (of interest to the user) as well as implementing wish list & cart features.
  • We use session log & traffic flow information to understand how users are interacting with our site & to make improvements. This will also be used by us to understand & analyse customer preferences, buying patterns & behaviour at an aggregate level.
  • We use IP address, traffic sources, user navigation across the site, browser & OS information etc. to measure overall site performance in terms of number of users, user engagement, time spent by users on the site etc.
  • We will also need to use User or Customer information in case required in aspects such as legal disputes or other legal processes; to comply with any statutory or regulatory requirement; to troubleshoot problems; to detect & protect against error, fraud & other criminal or illegal activity; to collect fees owed; to enforce our terms & conditions; to prevent abuse of our services & to prevent violation of the rights of third parties, other users or the general public

ACCESSING & CHANGING PERSONAL INFORMATION

To assure that the information collected is accurate & up-to-date, skinluv.in web site allows Customers to access & correct any inaccuracies in the information submitted online. Customers may also email us at hello@skinluv.in or call Customer Services at +91 80 4172 5416 during regular business hours if they have questions or concerns about the accuracy of their information.

Children

Skinluv.in does not sell products for purchase by children. We may sell children's products for purchase by adults. If you are under 18, you may use skinluv.in only with involvement & approval of a parent or guardian.

Linking

Skinluv.in may offer links to other web sites. Please be aware that skinluv.in is not responsible for the privacy practices of such linked sites, including sites of our partners. We encourage our Customers to be aware of this when they leave skinluv.in & to read the privacy policies of each web site that collects personally identifiable information. This Privacy Policy applies solely to information collected on skinluv.in website.

Data Management & Access Control

All employees of skinluv.in are informed of the company's security policies. Skinluv.in new hires are briefed on security & privacy issues & the security. Skinluv.in reviews security measures at regular department meetings.

Security & privacy threats, operational & technical vulnerabilities have been assessed & countermeasures have been taken to reduce these vulnerabilities. New threats are consistently evaluated & measures are taken to prevent them from occurring at skinluv.in.

Only authorized personnel have access to restricted data. Access to sensitive data such as customer financial information & individually identifiable information is revoked in a timely manner for employees who change function or resign. Nondisclosure Agreements are in place with contractors & third parties having access to sensitive data.

Changes to this Privacy Policy

Our privacy policy was last updated on May 28th, 2013. We may change our Privacy Statement from time to time. If we do, we will update this Privacy Statement on our website. To make sure you are aware of any changes, please review this statement periodically.

Choice / Opt-Out

We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us after setting up an account. If you want to remove your contact information from all skinluv.in lists & newsletters, please visit http://www.skinluv.in/unsubscribe.php

Questions

Questions regarding this statement should be directed to the following address: support@skinluv.in